FREQUENTLY ASKED QUESTIONS

Our store in Zoetermeer is open from Monday to Friday from 9:00 AM to 5:00 PM, with the exception of public holidays.
During these opening hours we can also be reached by telephone: +31 651533668 or by email: info@tanyasavchenko.com

WHERE CAN YOU PARK?:

You can park your car in the parking lot of Dunantstraat 305 in Zoetermeer.
PLEASE NOTE: THIS IS A BLUE ZONE for 3 hours of free parking, so don't forget to put down your blue card.

DO YOU ACCEPT CUSTOMERS FOR THE INSTALLATION OF A SET OF NAILS?:

No, we are not a nail salon. TS NAILS BV is a wholesaler for the professional nail stylist. We regularly need models for our students during our courses and training. Follow us on social media FACEBOOK & INSTAGRAM or register as a model at TS Nails via this link.

NOTE: It is You are NOT allowed to register as a model if you are a nail stylist by profession or if you do something with nails as a hobby.

WHAT ARE THE COSTS OF SHIPPING MY ORDER?:

If your order has a value of €100 or more, excluding VAT, shipping costs in the Netherlands and to Belgium are free.
PLEASE NOTE: The order must have a value of €100 or more, excl. VAT, in product sales*.

IMPORTANT: Shipping is free NEVER valid during discount days and discount promotions.

* The following items are covered NOT under product sales:
TS Club, TS Club extensions, courses, training, workshops & gift vouchers.
There is free shipping on these items Does not apply.
Only when these items together are purchased with products with a product value of €100 or more, shipping costs are free. If a purchase is made with a product value of less than €100, shipping costs will be charged.